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We strive to provide the best experience possible for our customers and clients. Please understand that we can only provide that service if there is good communication between you and us. We promise to be prompt in our responses and completely honest with you.
It's our hope that you will return the favor with quick, polite, and thorough communication!
Our business programs offer only one thing: our opinion. We are self-proclaimed business owners and entrepreneurs. We are not tax professionals, legal experts, doctors, or familiar with your business in any way. Every instruction, suggestion, plea, demand, or piece of advice shared in our Business Programs is only our opinion. It is your sole responsibility to seek help from the appropriate sources when starting or operating a business. We are not responsible for any loss of life, limb, eyesight, money, profits, tools, dreams, worldviews, or your mental and/or emotional well-being from following our opinions and advice.
A refund will be issued if a customer requests it; all you have to do is send us an Email. No questions asked - we'll refund your full purchase price if your request is within 15 days of the original purchase.
Refunds DO NOT extend to any programs referred to as "micro programs" or "deep dives" - we cannot offer refunds on those types of programs.
Distribution of Program material is strictly prohibited.
Our most valuable resource as humans is our time. Our coaching products require a significant investment of time into each person. We do not give refunds for any Coaching Product, regardless of usage. Distribution of coaching material or session recordings is strictly prohibited.
The Stud Stack is a private community of Makers who run businesses and want to better their business and their lives. Accessing content, resources, or private communication services (i.e. Discord) is subject to an active subscription and a commitment to the community guidelines.
The Stud Stack membership is a recurring monthly subscription for access to a group of self-proclaimed business owners. Since the Stud Stack is not a physical product, but rather access to a community with additional benefits, we are unable to offer refunds if you have had access to joining the group. Additionally, there are no pro-rated refunds for partial months of membership after a request for cancellation. You will remain in the Stud Stack until the end of the month in which you cancel your subscription, then your access will be revoked.
If you wish to cancel your Stud Stack membership, you can cancel the subscription any time via your payment account. If you need help with this, you can Email us and we will send you detailed instructions on how to accomplish this. Cancellation is your responsibility, not ours.
Members of the Stud Stack will maintain behavior which is motivating to others. If any member of the Stud Stack (at the sole discretion of agents of Jennie and Davis) behaves in a manner that is rude, disrespectful, or otherwise undesirable, they will be removed from the Stud Stack immediately. Group rules can be found within the group, but will be provided upon request via Email. Use of the group implies consent to the rules listed here, as well as the internal rules and guidelines found in the group.
Pre September 2023 signup PayPal terms: The Stud Stack is hosted within a private Discord server (you need a private invitation to join). After initial sign-up, we will attempt contact with you via your PayPal Email address so that you can join the Discord server. We will follow up with you if you haven't joined the Discord server within 7 days of starting your subscription. We will not contact you again - you have been given 14 days to join the group. If you miss both of the invitations, simply contact us and we'll get you into the group ASAP!
INFORMATION WE COLLECT
You can visit our website, read materials, and browse the website's contents without giving us any personally identifiable information. In order to provide you with the most efficient and enhanced personalized service and attention, and to accommodate certain requests which you make, we request information about you in certain circumstances and collect certain information automatically.
We collect personally identifiable information that you enter on the website or otherwise volunteer to us (such as your name, email address, credit card number, home address, phone number, and/or similar information), when you contact us to, among other things, make purchases or request information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future experiences for you, improving our operations, and communicating with you.
We use collected information to evaluate and administer our website, fulfill your requests, respond to any future problems, such as difficulties in navigating our website or accessing certain features, and to gauge user trends. As in any transaction, when you purchase product, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date, total cost and other information necessary to process the transaction.
Personal information is available to us and the technical and fulfillment agents, partners and consultants who make our website available to you. Website hosting firms, technical and database consultants, advertising agencies, order processing partners, and other third parties may have access to personally identifiable information in the course of making our website and its contents available. All companies working for and with us must comply with our privacy policies, and are not permitted to sell your information to third parties or to use it except as authorized by us and you, or as permitted or required by law. We reserve the right to use or disclose any information without notice or consent for the following purposes: as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our website and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.
We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies" and we obtain certain types of information when your web browser accesses our website or advertisements and other content served by us or on our behalf on other websites. We may also automatically collect your Internet Protocol and referring website addresses, browser type and domain name. This information helps facilitate your online experience on our website. We use "cookies" to track usage patterns on our Website and to control the display of ads, as well as to offer other functionalities. You can turn off cookies, but that will affect your online experience.
Your web browser offers so-called "cookies" which, if you allow their use, store small amounts of data on your computer when you visit a web site. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. However, cookies assist us in tracking which of our features you like best and make it easier to use our Website. You have the ability to accept or decline cookies by modifying your browser. Our Website is viewable even if you disable the cookie function on your browser. However, if you disable cookies, some advanced and customized features or offerings will not be available to you.
SECURITY OF YOUR PERSONAL INFORMATION
You may unsubscribe to any of our online email updates by following the unsubscribe instructions in the body of any email message. We will take commercially reasonable steps to implement your opt-out requests promptly; but you may still receive promotional information from us by email for up to 10 days.
OUTSIDE THE UNITED STATES
Our website and the servers that make this website available worldwide are located in the United States. The Internet laws in the United States govern all matters relating to this website. Any information you provide in subscribing to our website or registering or ordering at our website will be transferred to the United States. By visiting our website and submitting information, you authorize this transfer, processing and use.
CONDITIONS OF USE